CONTACT

For questions regarding orders, products, shipping, returns, sizing or general assistance, customers can contact HOSO at:

Customer care is available from Monday to Friday.
We usually reply within 1–2 business days.

For questions about an existing order, please include:

order number
email address used for the purchase
a short description of the request

This helps us respond more quickly and accurately.

For return requests, damaged products or delivery issues, please contact us at:

Please include your order number and, where relevant, photographs of the product or package.

For full details, please refer to our Shipping Policy and Returns & Refunds Policy.

For questions about sizing, fit or product details, customers can contact us before placing an order.

We recommend checking the Size Guide before purchasing, especially for HOSO Ear Cuffs.

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